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Cancellation And Refund Policy

15-16 Season Cancellation and Refund Policy

Cancellations & refund requests received by 11/25/2015:

  • $99 deposit is non-refundable. Once a $99 deposit has been put towards a pass and there is a cancellation or refund request for any reason, each deposit will be forfeited. No additional processing fee will be incurred.
  • Passes purchased in full without the deposit program will incur a $50 process fee per pass. (Applies to Steamboat Unrestricted, 15-Day and 6-Day Passes)

Cancellations & refund requests received after 11/25/2015:

  • Passes are non-refundable except in the case of a documented medical reason that prevents the pass holder from skiing/riding for the remainder of the season. These medical conditions must occur prior to March 15, 2016 and passes must not have been used after the initial symptoms in order to be eligible for any refunds. A $50 processing fee and days used will be charged. Refund request must be received prior to April 1, 2016. (Applies to Steamboat Unrestricted, 15-Day and 6-Day Passes)