coronavirus Information
Thank you for your patience as we navigate these unchartered waters. The COVID-19 situation is rapidly changing and we, as a resort and community, are having to make difficult decisions.
Along with all other Alterra Mountain Company resorts, Steamboat Ski Resort suspended operations on March 15 until further notice. Shortly after announcing, the Governor of Colorado made an executive order to cease operations at all Colorado resorts. Today, all on-mountain operations are closed until further notice, while the Steamboat Grand Hotel remains open and will assist guests as needed.
While this decision was made with a heavy heart, we believe it is in the best interest of our staff, guests and community, as healthcare providers across the country are recommending group gatherings be limited. At the heart of our mountain is our incredible workforce and with their health and well-being in mind, we will be providing all seasonal employees a week’s worth of pay, based on their scheduled shifts, to provide assistance during this difficult time. Some staff will continue to work, to help guest finalize their vacations, following all CDC guidelines to create a healthy work environment.
Guests who have reservations during this closure should email traveldesk@steamboat.com and we will work with everyone to provide appropriate refunds and credits. Please understand we are dealing with a large number of phone calls and emails; we will respond to every inquiry, but it will take time. We appreciate your patience.
We are a community of passionate outdoor fans, and this has been an incredibly challenging period for all of us with significant anxiety and uncertainty, but we are proud of the way the Steamboat family, from staff to visitors to locals, have come together to support difficult decision during this unprecedented situation. We are committed to keeping you up-to-date with information as soon as we know it, understanding we may not have all the answers immediately.
Thank you for your loyalty to Steamboat and your continued support.
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Along with all other Alterra Mountain Company resorts, Steamboat Ski Resort suspended operations on March 15 until further notice. Shortly after announcing, the Governor of Colorado made an executive order to cease operations at all Colorado resorts. Today, all on-mountain operations are closed until further notice, while the Steamboat Grand Hotel remains open and will assist guests as needed.
While this decision was made with a heavy heart, we believe it is in the best interest of our staff, guests and community, as healthcare providers across the country are recommending group gatherings be limited. At the heart of our mountain is our incredible workforce and with their health and well-being in mind, we will be providing all seasonal employees a week’s worth of pay, based on their scheduled shifts, to provide assistance during this difficult time. Some staff will continue to work, to help guest finalize their vacations, following all CDC guidelines to create a healthy work environment.
Guests who have reservations during this closure should email traveldesk@steamboat.com and we will work with everyone to provide appropriate refunds and credits. Please understand we are dealing with a large number of phone calls and emails; we will respond to every inquiry, but it will take time. We appreciate your patience.
We are a community of passionate outdoor fans, and this has been an incredibly challenging period for all of us with significant anxiety and uncertainty, but we are proud of the way the Steamboat family, from staff to visitors to locals, have come together to support difficult decision during this unprecedented situation. We are committed to keeping you up-to-date with information as soon as we know it, understanding we may not have all the answers immediately.
Thank you for your loyalty to Steamboat and your continued support.
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County Resources
More information on how Routt County is responding to COVID-19 can be found here.
Frequently asked questions ON COVID-19
Read More
Routt County Commissioners React to State of Colorado’s Stay at Home Order and Discuss Clarifications with Routt County Public Health Orders
STEAMBOAT SPRINGS, March 26, 2020 — Routt County Commissioners Tim Corrigan, Beth Melton and Doug Monger, acting as the Board of Health, held a meeting this morning to discuss the ramifications of Governor’s Stay at Home Public Health Order. The Commissioners clarified that both the State Stay at Home Orders and the previous Routt County Orders need to be followed by the community in order to stop the spread of COVID-19 and save lives.
Read More
Routt County Commissioners Issue Executive Orders to Reduce COVID-19 Community Spread and Save Lives in the Community
STEAMBOAT SPRINGS, CO – March 24, 2020 – Routt County Commissioners Tim Corrigan, Beth Melton and Doug Monger, acting as the Board of Health, issued Public Health Orders to help reduce the spread of COVID-19 and save lives in the community. The first Order prohibits new visitors in hotels, motels and short-term rentals and the second Order limits gatherings to no larger than five people at a time. Both Orders are in effect on March 24 and go through April 24, 2020 unless rescinded or extended.
Read More
Frequently Asked Questions ON ROUTT COUNTY EXECUTIVE ORDERS
Read More
State Public Health Department Updates Public Health Order on Physical Distancing to 10 or Fewer People
STEAMBOAT SPRINGS, CO – March 22, 2020 —The Colorado Department of Public Health and Environment (CDPHE) amended its statewide public health order on social or physical distancing. The public health order limits gatherings to 10 or fewer people.
Read More
Routt County Launches COVID-19 Website
STEAMBOAT SPRINGS, CO, March 20, 2020 — Routt County has launched a website that aims to address concerns of county residents, employers, workers and their families may have about how COVID-19 is affecting life here. The residents of Routt County are relying on each other to get through the personal and economic challenges presented by COVID-19 and Routt County can provide information, answers and resources. This portal will serve as a resource for our residents, businesses and their employees as we navigate these uncharted waters together.
Read More
Social Distancing Does Not Stop at the Front Door
STEAMBOAT SPRINGS, CO, March 20, 2020 — Social Distancing is a key factor in slowing the spread of COVID-19. Social distancing practices should not stop at the front door but should continue well into the home between parents and kids and kids and their friends.
Read More
Routt County Grocery Stores Are Seeing Replenishment and Share confidence in Their Supply Moving Forward
STEAMBOAT SPRINGS, March 19, 2020 — Discussions were held on Tuesday, March 17 with representatives from stores in Steamboat Springs, Hayden, Oak Creek, Clark, and Yampa. Stores reported no changes in frequency of delivery; and contents of the delivery are the items that would normally be on their trucks.
Read More
Routt County Launches Coronavirus / COVID-19 Help Line
STEAMBOAT SPRINGS, March 19, 2020 — Routt County’s Coronavirus / COVID-19 Help Line provides information regarding the coronavirus, COVID-19 and resources available to county residents. “ We know you may have questions so we have activated our Routt County Help Line Center," Emergency Operations Director David ‘Mo’ DeMorat announced Thursday afternoon. "County employees and volunteers are available to help you find resources, answer some questions, and provide information to help you and your family navigate the Coronavirus outbreak."
Read More
Routt County Working to Support Our Local Businesses and Employees
STEAMBOAT SPRINGS, March 19, 2020 — Currently, the only thing that is certain is that things are uncertain. Things are changing and there is going to be a new normal; there are going to be challenges; the community will weather the storm in its typical resilient manner. What we are not sure of right now, among other things, is how long it will be before things normalize, and what the full scope of COVID-19 disaster’s impact will be on our businesses or jobs. It can be overwhelming, and we are all going to need to take time to get acclimated.
Read More
Take Time for Mental Health
STEAMBOAT SPRINGS, March 19, 2020 — The outbreak COVID-19, and the associated uncertainty can be overwhelming. It’s natural for adults and children to feel the strong emotions of stress, anxiety, and worry. Now more than ever, it is important to take care of our mental health along with our physical health.
Read More
UCHealth Yampa Valley Medical Center is Prepared for COVID-19 Patients
STEAMBOAT SPRINGS, March 18, 2020 — The U.S. health care system is projected to be challenged by an influx of patients infected with the novel coronavirus and the pressure on hospitals will vary dramatically across the country. Hospitals prepare staff, supplies and equipment for pandemics and mass casualty incidents. “Flattening the curve” or slowing the spread of the coronavirus is one way to reduce demands upon the nation’s and Routt County’s health care system.
Read More
What is 211?
STEAMBOAT SPRINGS, CO, March 20, 2020 — A great resource for local community information is what 211 is. Call, text or chat with your local 211 to speak with a community resource specialist who can help you find services and resources that are available.
Read More
Frequently asked questions ON COVID-19
Read More
Routt County Commissioners React to State of Colorado’s Stay at Home Order and Discuss Clarifications with Routt County Public Health Orders
STEAMBOAT SPRINGS, March 26, 2020 — Routt County Commissioners Tim Corrigan, Beth Melton and Doug Monger, acting as the Board of Health, held a meeting this morning to discuss the ramifications of Governor’s Stay at Home Public Health Order. The Commissioners clarified that both the State Stay at Home Orders and the previous Routt County Orders need to be followed by the community in order to stop the spread of COVID-19 and save lives.
Read More
Routt County Commissioners Issue Executive Orders to Reduce COVID-19 Community Spread and Save Lives in the Community
STEAMBOAT SPRINGS, CO – March 24, 2020 – Routt County Commissioners Tim Corrigan, Beth Melton and Doug Monger, acting as the Board of Health, issued Public Health Orders to help reduce the spread of COVID-19 and save lives in the community. The first Order prohibits new visitors in hotels, motels and short-term rentals and the second Order limits gatherings to no larger than five people at a time. Both Orders are in effect on March 24 and go through April 24, 2020 unless rescinded or extended.
Read More
Frequently Asked Questions ON ROUTT COUNTY EXECUTIVE ORDERS
Read More
State Public Health Department Updates Public Health Order on Physical Distancing to 10 or Fewer People
STEAMBOAT SPRINGS, CO – March 22, 2020 —The Colorado Department of Public Health and Environment (CDPHE) amended its statewide public health order on social or physical distancing. The public health order limits gatherings to 10 or fewer people.
Read More
Routt County Launches COVID-19 Website
STEAMBOAT SPRINGS, CO, March 20, 2020 — Routt County has launched a website that aims to address concerns of county residents, employers, workers and their families may have about how COVID-19 is affecting life here. The residents of Routt County are relying on each other to get through the personal and economic challenges presented by COVID-19 and Routt County can provide information, answers and resources. This portal will serve as a resource for our residents, businesses and their employees as we navigate these uncharted waters together.
Read More
Social Distancing Does Not Stop at the Front Door
STEAMBOAT SPRINGS, CO, March 20, 2020 — Social Distancing is a key factor in slowing the spread of COVID-19. Social distancing practices should not stop at the front door but should continue well into the home between parents and kids and kids and their friends.
Read More
Routt County Grocery Stores Are Seeing Replenishment and Share confidence in Their Supply Moving Forward
STEAMBOAT SPRINGS, March 19, 2020 — Discussions were held on Tuesday, March 17 with representatives from stores in Steamboat Springs, Hayden, Oak Creek, Clark, and Yampa. Stores reported no changes in frequency of delivery; and contents of the delivery are the items that would normally be on their trucks.
Read More
Routt County Launches Coronavirus / COVID-19 Help Line
STEAMBOAT SPRINGS, March 19, 2020 — Routt County’s Coronavirus / COVID-19 Help Line provides information regarding the coronavirus, COVID-19 and resources available to county residents. “ We know you may have questions so we have activated our Routt County Help Line Center," Emergency Operations Director David ‘Mo’ DeMorat announced Thursday afternoon. "County employees and volunteers are available to help you find resources, answer some questions, and provide information to help you and your family navigate the Coronavirus outbreak."
Read More
Routt County Working to Support Our Local Businesses and Employees
STEAMBOAT SPRINGS, March 19, 2020 — Currently, the only thing that is certain is that things are uncertain. Things are changing and there is going to be a new normal; there are going to be challenges; the community will weather the storm in its typical resilient manner. What we are not sure of right now, among other things, is how long it will be before things normalize, and what the full scope of COVID-19 disaster’s impact will be on our businesses or jobs. It can be overwhelming, and we are all going to need to take time to get acclimated.
Read More
Take Time for Mental Health
STEAMBOAT SPRINGS, March 19, 2020 — The outbreak COVID-19, and the associated uncertainty can be overwhelming. It’s natural for adults and children to feel the strong emotions of stress, anxiety, and worry. Now more than ever, it is important to take care of our mental health along with our physical health.
Read More
UCHealth Yampa Valley Medical Center is Prepared for COVID-19 Patients
STEAMBOAT SPRINGS, March 18, 2020 — The U.S. health care system is projected to be challenged by an influx of patients infected with the novel coronavirus and the pressure on hospitals will vary dramatically across the country. Hospitals prepare staff, supplies and equipment for pandemics and mass casualty incidents. “Flattening the curve” or slowing the spread of the coronavirus is one way to reduce demands upon the nation’s and Routt County’s health care system.
Read More
What is 211?
STEAMBOAT SPRINGS, CO, March 20, 2020 — A great resource for local community information is what 211 is. Call, text or chat with your local 211 to speak with a community resource specialist who can help you find services and resources that are available.
Read More
Important Information
WHERE CAN I GET RELIABLE INFORMATION?
People who have questions about COVID-19 can call CO HELPat 303-389-1687 or 1-877-462-2911 or email cohelp@rmpdc.orgfor answers in English, Spanish and more.
Center for Disease Control COVID-19 information: https://www.cdc.gov/coronavirus/2019-ncov/index.html
Colorado Department of Public Health and Education COVID-19 specific information: https://www.colorado.gov/pacific/cdphe/2019-novel-coronavirus
UCHealth information on COVID-19 https://www.uchealth.org/today/covid-19-coronavirus-recent-updates/
WHAT ACTION IS STEAMBOAT SKI RESORT TAKING?
In addition to our regular preventative measures, we are taking specific actions to increase the level of preventative care against the spread of illnesses including the cold, flu and COVID-19
- Adding hand sanitizer stations to all on-mountain buildings and public facing resort outlets including retail/rentals locations, restaurants and ticket office.
- Providing additional hand sanitization stations for employees and guests at various locations around the resort.
- Increasing the frequency of disinfection in bathrooms, kitchen surfaces, door handles, shuttles and other frequently touched surfaces.
- Putting up CDC recommendation signage in employee areas
- Participating in local task force with UCHealth, Routt County Health Department, City of Steamboat Springs, the Chamber and other local entities.
- Working with Colorado Tourism Office, Alterra Mountain Company, Colorado Ski Country USA and other state officials to follow state and national recommendations in regards to domestic and international travel.
In addition to our regular preventative measures, we are taking specific actions to increase the level of preventative care against the spread of illnesses including the cold, flu and COVID-19
- Adding hand sanitizer dispensers to main elevator waiting areas
- Adding hand sanitizer to public engagement areas
- Increasing the frequency of disinfection for high-touch objects and surfaces including light and air control switches, faucets and toilet levers, door handles, stair railings, electronics such as TVs, remotes, telephones and computers, and other surfaces as needed.
- Increasing cleaning schedule of common areas such as lobby railings, elevator surfaces, front desk counters, and spa and fitness center desks using Ecolab 66 Heavy Duty alkaline Bathroom cleaner and disinfectant, Ecolab Peroxide multi-surface cleaner and disinfectant for housekeeping at the hotel.
- Encourage employees to modify personal greetings to avoid physical contact (such as handshakes)
- Putting up CDC recommendation signage in employee areas
- Participating in local task force with UCHealth, Routt County Health Department, City of Steamboat Springs, the Chamber and other local entities.
- Working with Colorado Tourism Office, Alterra Mountain Company, Colorado Ski Country USA and other state officials to follow state and national recommendations in regards to domestic and international travel.
Practicing everyday healthy actions can help limit the spread of the COVID-19 and protect you from getting any respiratory illness. The CDC recommends:
- washing your hands regularly for 20 seconds using hot, soapy water, using an alcohol-based disinfectant gel when handwashing is not available
- keeping unwashed hands away from the face
- staying home from work when you have a fever, persistent cough, or respiratory distress
- covering your face when you sneeze or cough with a tissue or with your elbow or shoulder when tissues aren’t available
- Fist bumps, or even better elbow bumps are encouraged over handshakes or high-fives
- Regular disinfection of frequently touched surfaces
- For Influenza, an annual flu vaccine is recommended for healthy adults
- The CDC does not recommend people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19
Guests who have reservations during this closure should email traveldesk@steamboat.com and we will work with everyone to provide appropriate refunds and credits. Please understand we are dealing with a large number of phone calls and emails; we will respond to every inquiry, but it will take time. We appreciate your patience.