The Steamboat Grand

Check-in time: 4:00pm
Check-out time: 11:00am

Early check-ins and late check-outs will be granted based on availability and additional fees may apply.

Minimum age for a guest to check-in at The Steamboat Grand is 18 years of age. Please feel free to contact our professional staff for additional questions or vacation planning assistance.

Parking (Charges subject to change)

Winter/Ski Season – Valet parking for guests staying at The Steamboat Grand is $35/day or underground self-parking for $30/day.

Spring/Summer/Fall – Valet parking for guests staying at The Steamboat Grand is $30/day or underground self-parking for $25/day.

EV Charging Station (for a fee) now available in The Steamboat Grand underground parking garage for electric vehicles. Contact the Grand Bell staff at 970-871-5588 for more information.

Pet Policy

Service animals, specifically trained to provide a service covered under the Americans with Disabilities Act, are welcome. Emotional support, therapy, comfort, or companion animals do not currently qualify as service animals under the ADA.

Smoking Policy

For the comfort of all guests, The Steamboat Grand is a non-smoking property. A $250 deep cleaning fee will be charged for smoking in the room or on the guest balcony. Smoking is prohibited within a distance of 20 feet from outside entrances.

Quiet Hours

The Steamboat Grand observes quiet hours between 10:00pm and 8:00am, daily. Unsupervised children in the hallways after 10pm will be asked to return to their rooms. Guests are asked to observe quiet hours, even within their rooms, between 10:00pm and 8:00am.

Steamboat Grand Backyard

The Steamboat Grand has a beautiful backyard and pavilion for guest’s enjoyment. If you would like to reserve the space for a private event, please contact The Steamboat Grand Catering Department.

Pool and Hot Tubs

The pool and hot tubs are open daily 9am-10pm. The pool and hot tubs are available for registered guests and homeowners of The Steamboat Grand only. Outside alcohol is not permitted within the pool area under Colorado Law. Coolers with food and/or drinks are also not permitted within the pool area. Children 16 and under must be with an adult, over the age of 18, at the pool and hot tubs.

*Please note the pool and hot tubs do close in the Spring and Fall for maintenance. Contact the Front Desk for exact dates.

Health Club

The Health Club is open daily 6am-10pm. The fitness center is available for registered guests and homeowners of The Steamboat Grand only. You must be at least 16 years old to utilize the Health Club.

Alcohol Policy

Due to Colorado State Law regarding Liquor Licenses outside alcohol is not permitted in or around the pool, hot tubs, fitness center, owner’s lounge, restaurants, backyard, or conference space. Alcohol must be purchased from The Cabin, The Market, Poolside Bistro, or a Conference Banquet Bar.

Rollaway

Rollaway charge is $15 per night. Limit one per room. Rollaways are placed in rooms at turn-down service, between 4:00pm and 6:00pm. Please contact the front desk if you would like to have a rollaway placed in your room earlier in the day.

Cribs

Cribs and Pack n’ Plays are available on a first come, first serve basis. To put in a request for a crib please contact the Front Desk.

Complimentary Laundry

Washing machines and dryers are located on the north end of the second level and are available to all guests.

Lost and Found

CLICK HERE to report a lost item.

Thanksgiving – Mid April

Trip Protection by Spot Insurance

Cover up to 100% of your eligible, non-refundable trip costs if you need to cancel or end your trip early due to things like family emergencies, sickness, travel delays and more. Purchase Spot at checkout when booking your trip. See more details and important disclaimers.

Deposit Policy

Reservations booked on/after September 1, 2026:
25% of lodging cost and full payment for airfare, trip protection, and processing fee due at the time of booking; full and final payment due 30 days prior to arrival (60 days prior to arrival for reservations December 18, 2026 through January 2, 2027).

Reservations booked prior to September 1, 2026:
10% of lodging cost and full payment for airfare, trip protection, and processing fee due at the time of booking; full and final payment due 30 days prior to arrival (45 days prior to arrival for reservations December 18, 2026 through January 2, 2027).

Cancellation Policy

Reservations booked on/after September 1, 2026:
Airfare, trip protection, and processing fee are nonrefundable at any time.

Non-lodging products are eligible for a full refund if cancelled 15 or more days prior to arrival. Non-lodging products cancelled 14 days or less prior to arrival are fully nonrefundable and are not eligible for any credit.

Lodging reservations cancelled 31 or more days prior to arrival (61 days prior to arrival for reservations December 18, 2026 through January 2, 2027) are eligible for a full lodging credit. Alternatively, the lodging deposit may be refunded less a 15% cancellation fee.

Lodging reservations cancelled between 15 and 30 days prior to arrival (between 46 and 60 days prior to arrival for reservations December 18, 2026 through January 2, 2027) are eligible for a 50% lodging credit. The remaining 50% of lodging remains nonrefundable.

Lodging reservations cancelled 14 days or less prior to arrival (45 days or less prior to arrival for reservations December 18, 2026 through January 2, 2027) are fully nonrefundable and are not eligible for any credit.

Lodging credits may be applied to a new stay arriving no earlier than 7 days and no later than 12 months after the original departure date.

Reservations booked prior to September 1, 2026:
Reservations cancelled more than 30 days prior to arrival (45 days prior to arrival December 18, 2026 through January 2, 2027) forfeit initial 10% lodging deposit, airfare, trip protection, and processing fee.

Reservations cancelled within 30 days prior to arrival (45 days prior to arrival December 18, 2026 through January 2, 2027) are nonrefundable.

ALL RESERVATIONS

Additions are allowed at any time prior to arrival. Changing properties is never an allowable change. If multiple units are included on a reservation, canceling one or more of those units is not an allowable change and is subject to cancellation penalties. All changes are subject to availability, cancellation policies, and may affect package price and promotion.

Taxes are subject to change.

Airline tickets are always nonrefundable and nontransferable. Once ticket is purchased, name cannot be changed. Passenger is responsible for all airline change fees and/or fare increases associated with reservation changes. Preassigned seating is not guaranteed. We recommend passengers reconfirm their reservation directly with the airline 24 hours prior to travel. Additional restrictions may apply.

Trip Protection by Spot Insurance

Cover up to 100% of your eligible, non-refundable trip costs if you need to cancel or end your trip early due to things like family emergencies, sickness, travel delays and more. Purchase Spot at checkout when booking your trip. See more details and important disclaimers.

Deposit & Cancelation POlicy

Airfare, trip protection, and processing fee are nonrefundable.

Reservations for 2 bedroom and smaller units cancelled more than 48 hours prior to arrival are refundable less a $25 cancellation fee per lodging unit, airfare, trip protection, and processing fee. Reservations cancelled within 48 hours of arrival are nonrefundable.

Reservations for 3 bedrooms, 4 bedrooms, penthouses, and all non-lodging products cancelled more than 14 days prior to arrival are refundable less a $25 cancellation fee per lodging unit, airfare, trip protection, and processing fee. Reservations cancelled within 14 days of arrival are nonrefundable.

ALL RESERVATIONS

Additions are allowed at any time prior to arrival. Changing properties is never an allowable change. If multiple units are included on a reservation, canceling one or more of those units is not an allowable change and is subject to cancellation penalties. All changes are subject to availability, cancellation policies, and may affect package price and promotion.

Taxes are subject to change.

Airline tickets are always nonrefundable and nontransferable. Once ticket is purchased, name cannot be changed. Passenger is responsible for all airline change fees and/or fare increases associated with reservation changes. Preassigned seating is not guaranteed. We recommend passengers reconfirm their reservation directly with the airline 24 hours prior to travel. Additional restrictions may apply.

The Resort Fee for The Steamboat Grand includes the following: Equipment Valet to store Skis, Snowboards, Bikes and Golf Clubs, Local Downtown and Grocery Shuttle, Early Morning Coffee and Newspapers in Lobby, In Room Safe, Unlimited Local Calls, Airline Program, Employee Transportation, Workforce Housing, Employee Childcare, Employee Meals, Seasonality Costs with Unemployment & Paid Time Off.